PRIVACY POLICY
Last Updated: August 2023
Thank you for visiting Rylide.com. Your privacy and trust are of utmost importance to us. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from our website, Rylide.com (referred to as the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically gather certain information about your device. This includes data about your web browser, IP address, time zone, and some cookies installed on your device. As you navigate the Site, we also collect details about the specific web pages or products you view, the websites or search terms that referred you to our Site, and how you engage with the Site. We refer to this data as "Device Information."
We collect Device Information through various technologies:
Cookies: These are data files placed on your device or computer, often with an anonymous unique identifier. For more about cookies and how to disable them, visit AllAboutCookies.
Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: These are electronic files used to record information about your browsing behavior on our Site.
Additionally, when you make a purchase or attempt to make a purchase on the Site, we collect specific information from you. This includes your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect primarily to fulfill orders placed on the Site. This includes processing payment information, arranging shipping, and sending invoices and order confirmations. We also use this Order Information to:
The Device Information we collect assists us in screening for potential risks and fraud (particularly using your IP address) and generally improving and optimizing our Site. This includes generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising efforts.
SHARING YOUR PERSONAL INFORMATION
To assist us in using your Personal Information, we may share it with third parties. For example, we utilize Shopify to power our online store. You can learn more about how Shopify handles your Personal Information in their Privacy Policy. We also employ Facebook Pixel to understand how our customers use the Site; you can find information on how Facebook uses your Personal Information in their Privacy Policy and Cookie Policy.
Furthermore, we share your Personal Information with third-party partners who aid us in fulfilling your orders. This involves providing your shipping and contact details to vendors and service providers for order processing and shipment. We require all third parties to respect the security of your personal data and handle it in accordance with the law, using it only for specific purposes and in line with our instructions.
Finally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or protect our rights.
BEHAVIORAL ADVERTISING
As mentioned earlier, we use your Personal Information to offer targeted advertisements or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works and to opt out of it, visit the Network Advertising Initiative's ("NAI") educational page at NetworkAdvertising.org.
You can opt out of targeted advertising from specific platforms by using the following links:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at AboutAds.info.
DO NOT TRACK
Please note that we do not change our Site's data collection and use practices in response to "Do Not Track" signals from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions of your personal information. To exercise this right, please contact us through the contact information provided below.
Moreover, if you are a European resident, please be aware that we process your information to fulfill contracts we might have with you (e.g., when you make an order through the Site) or for our legitimate business interests as listed above. Also, note that your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application, which are protected by secure servers and firewalls.
For payment processing, if you choose a direct payment gateway, Shopify stores your credit card data. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) and is retained only as long as necessary to complete your purchase transaction. All direct payment gateways adhere to PCI-DSS standards.
For more insight into how Shopify handles your data, you may want to read Shopify's Terms of Service and Privacy Statement.
CHANGES
We may periodically update this Privacy Policy to reflect changes in our practices, or for operational, legal, or regulatory reasons. When we do, we will revise the "Last Updated" date at the top of this Privacy Policy.
MINORS
The Site is not intended for individuals under the age of 13.
CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us via email at info@rylide.com or by mail using the details provided below:
Rylide [Re: Privacy Compliance Officer]